Order Processing

We process orders during business days and it usually takes us 1-2 business days from the moment we receive an order to the moment it is picked up by our shipping partners.

Products that are not in stock are made in 4-6 weeks from the order date, depending on material availability and our workload. Products that are not in stock are clearly marked on product pages.

If order contains both in stock and out of stock products, the entire order will be shipped after we finish making the last product. It may be possible to split your order into multiple shipments, please contact us to find out if that would be possible for your order.

Delivery within the EU

Delivery to most EU locations takes approximately 3-5 business days.

Customs clearance will not be applicable and you won’t have to pay any additional taxes or fees when the shipment enters your country.

Delivery to Other Countries

Delivery to the rest of the world takes anything from 1 week to 6 weeks, depending on destination and method of transportation (road, air or sea). If you would like to get a more accurate estimation for your location beforehand, feel free to contact us.

Orders to destinations outside of the EU, will typically be subject to customs clearance and local customs duties, taxes and/or other fees. It is customer’s responsibility to deal with local customs and pay any taxes or fees. We have no control over this and no knowledge of local policies in each country, therefore if you need more information you should contact your local customs office.

Customs clearance procedures may delay delivery of your order.

If you refuse to comply with customs clearance procedures in your country and/or pay any taxes or fees that are due and your shipment is returned back to us, we will deduct the shipping fee and a 10% handling fee from the amount that we refund to you. Handling fee is calculated from the total order amount.

Rates

Delivery rates depend on products that are ordered, delivery location and method of transportation.

To get shipping rates for your order, simply add products to cart, go to the checkout page and enter your shipping address.

We can deliver to almost any country in the world, however, not all countries have predefined shipping costs in our system. If you see a “no shipping options available” notice on the checkout page, please get in touch with us for a shipping estimate.

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